F.A.Q.

Being victims of our own success, we received more orders than expected. The novagrow gardens are assembled in Montreal by hand, which means that we have to postpone the delivery month to October this year.

Yes, all our seeds are organic. They come from places all around the world.

A grow mat replaces the need for soil. It is a substrate in which plants will take root in order to grow and develop their stems and leaves. Our grow mats are very easy to use: simply install them on a grow tray, sprinkle the seeds of your choice and insert them in the garden.

Simply go to the “Grow mats” tab and add the desired item to your basket. Seeds are always included with grow mats.

Yes, you will harvest the same amount of plant shoots you usually get in grocery stores for 35% cheaper. In addition, you have access to an incomparable variety of seeds and a guaranteed freshness.

On average, plant shoots can be harvested after 12 days. Herbs take longer to grow (21 days) while some vegetable microgreens grow faster (7 days).

Grow Mats

No, it is not mold and this is normal. It is actually root hair. When a root is exposed to humid air, it tends to develop small white hair in order to increase its contact surface and thus increase its assimilation in water, minerals and oxygen.

At novagrow you can order kits containing several grow mats and / or individual grow mats. To complete your order, you must have in your basket a total quantity of 6, 9 or 18 grow mats. Any quantity other than 6, 9 or 18 will not allow you to proceed with your purchase.

For example, if you buy a kit that contains 6 grow mats, proceeding to checkout will be possible. If you ever want to add individual grow mats, you will need a minimum of 3 to reach the next acceptable quantity, which is 9, and so on.

Note that these conditions only apply to grow mats and not to any other items available on this website.

Two reasons: cleanliness and simplicity They are less messy than soil mix. It is also the easiest and most pleasant solution for growing microgreens. In fact, grow mats will remain moist throughout plant growth, because they absorb water by capillary action. Simply add a large glass of water in the novagarden tank once a week, and voila ! It is also the easiest and most enjoyable way for growing microgreens. In fact, grow mats will remain moist throughout plant growth, because they absorb water by capillary action. Simply add a large glass of water in the novagarden tank once a week, and voila !

Microgreens will usually grow for 10-15 days and then be eaten over the course of 3-5 days. On average, it gives a lifespan of 13-20 days for a grow mat. It’s now time to setup a new grow mat with the seeds of your choice !

The right storage conditions are essential in order to maintain a high germination rate of your seeds. Store these in a dry and cool place with no light. Finally, it is important that these parameters stay as constant as possible. It is therefore preferable to keep the seeds and the mats away from windows and appliances.

5 grow mats for the one-floor garden. Seeds are included with the mats.

Seeds are included with the mats. Seeds are included with the mats.

Our grow mats are made of bamboo, a 100% natural and biodegradable material.

They will make excellent compost ! Novagrow does not recommend reusing grow mats. Novagrow holds no responsibility for the misuse or overuse of its grow mats.

No. The novagrow garden hydroponics system is not designed to accept soil.

It is advisable to harvest within 7 days after reaching maturity to enjoy the microgreens at their most tender and delicious stage. Note that the microgreens can still be eaten up to 10 to 15 days after reaching maturity but we recommend eating them before that.

Well preserved, microgreens can be kept in the refrigerator for 7-10 days. We recommend putting them in a glass or plastic dish with a cover to ensure prolonged freshness.

Indoor Gardens

Yes, the garden was designed to be easily washed. All parts of the growing area can be removed from the wooden structure and cleaned under the sink. We recommend cleaning the parts once or twice a month with a sponge and soap. It only takes a few minutes. Make sure to rinse well. It only takes a few minutes. Make sure to rinse well.

The 1-floor model will cost you 0,50$ of electricity a month. The 2-floor model will cost you 1$ of electricity a month.

There is a water level indicator.

We use LEDs that have a lifespan of around 50,000 hours. If we do some calculations, the lighting system will last about 10 years considering a lighting time of 16 hours per day.

Our LED lighting system is programmed for a day cycle that lasts 16 hours and a night cycle which lasts 8 hours. A complete cycle lasts 24 hours. In other words, the lighting system in the novagrow garden will turn off automatically 16 hours after plugging it into a power outlet. No need to think about it. Subsequently, once the night cycle has ended, the garden light comes on again to start its day cycle. This cycle repeats endlessly !

Yes, the 1-floor model was designed so an extension can easily be added making it a two-floor model once it is installed. It is not possible to add an extension to the novagrow 2-floor model.

Have a question ?

Customer Service

514-441-7635

Technical Support

[email protected]

3803 Marcil Avenue
Montreal, (QC), H4A 2Z5